Heating stopped, room too cold to sleep.

The bus station in front of the hotel made getting around incredibly easy. I loved the spacious room and felt so relaxed soaking in the bath after long days of sightseeing.

I had an amazing time in Madrid! The spacious junior suite was a real highlight. The breakfast served had a delightful egg station. Being a few blocks away from Retiro Park made morning walks a joy, too.

The room was cozy and well-equipped, and we loved the relaxing garden area where we spent our evenings unwinding. The only downside was the breakfast arrangements. despite being told our slots were full, we always managed to find a way to eat. 😊

I truly appreciated the modern decor and stylish frescos throughout the hotel, creating an elegant atmosphere. The easy access to the lobby and restaurant made my stay stress-free and enjoyable as a senior traveler.

More seating in common areas would be nice.

i had a romantic date at the crowne plaza, and it surpassed my previous stay in madrid. the room was a standard queen room, nicely decorated and so spacious. breakfast was a delightful experience with options like fresh pastries and organic juices.

the wi-fi was really poor.

we had an amazing stay at the crowne plaza! our junior suite was spacious and perfect for three adults. the hotel was clean, and we felt really welcomed by the friendly staff. it’s conveniently located near retiro park, and the metro station is just a short walk away. plus, they have a defibrillator on-site, which shows their commitment to safety.

the wi-fi in the rooms could be better.

Enjoyed the friendly staff and clean rooms, though the elevator felt outdated and the mini-bar was empty. Breakfast had plenty of tasty options, but the room could use better cleaning service as it wasn’t serviced some days. Overall, a pleasant stay with some room for improvement.

Just a reliable pick for a brief sojourn in Madrid with fantastic value. The steak I ordered was a letdown, full of gristle. If you're craving something lighter for breakfast, consider dining nearby instead.

The hotel had a fantastic atmosphere, and check-in was super smooth. We loved the unique shower design, and the comfy lobby made it a great spot to relax. The easy access to a nearby park was a nice touch, perfect for evening strolls.

Great location near Retiro Park, but rooms felt a bit cramped for two.

Enjoyed the spacious room and friendly staff. The wi-fi in the rooms could be better.

I had a comfortable stay. The staff were friendly and helpful. My room was spacious and very clean. It's located near a metro station, making travel easy. Breakfast offered a great variety.

The modern design furniture and stylish frescos created a warm atmosphere that radiated elegance. Access to the lobby and restaurant was easy, making it hassle-free for seniors like me to navigate around.

More seating in common areas would be nice.